💰 Our Guarantee
Refund Policy
We stand behind every order. If we can’t deliver, you get your money back — no questions asked.
Full Refund Guarantee
Fast Processing
Secure Transactions
24/7 Support
✅ Our Promise: At Sociorise, customer satisfaction is our #1 priority. If we fail to deliver your order within the agreed timeframe, or if there are significant quality issues, we will issue a full refund — no complicated processes, no runaround.
✅
Eligible for Refund
- ✓Order not started within 48 hours of payment
- ✓Less than 50% delivered after 7 days
- ✓Wrong service delivered (our mistake)
- ✓Significant drop within 30 days
- ✓Duplicate payment charged
- ✓Cancelled before processing begins
- ✓Technical issues on our end
❌
Not Eligible for Refund
- ✕Order already fully delivered
- ✕Account was private during delivery
- ✕Wrong profile URL (user error)
- ✕Account banned by platform
- ✕Partially completed (partial refund only)
- ✕Change of mind after order started
- ✕Request after 30 days from order date
🔄 How to Request a Refund
1
Contact Support
Reach us via Live Support, email or dashboard ticket.
2
User Dashboard
You can simply request for refund by our user dashbaord.
3
Team Reviews
Our team reviews your case within 24 hours.
4
Refund Issued
Approved refunds processed within 1-5 business days.
⏱️ Refund Processing Times
💰
Account Balance Refund
Instant — Added to your Sociorise balance immediately after approval.
🏦
Bank Transfer
1-2 business days after approval. Returned to your registered bank account.
💳
Card Payment
1-2 business days after approval. Returned to your Visa/Mastercard.
₿
Cryptocurrency
24 hours after approval. Returned to your original crypto wallet.
⚠️ Important Notes:
• Refund requests must be submitted within 30 days of the original order date.
• Partial refunds may be issued for partially completed orders.
• Refunds go to the original payment method whenever possible.
• Fraudulent refund claims may result in account suspension.
• Refund requests must be submitted within 30 days of the original order date.
• Partial refunds may be issued for partially completed orders.
• Refunds go to the original payment method whenever possible.
• Fraudulent refund claims may result in account suspension.
ℹ️ 30-Day Drop Protection: If your follower/like count drops significantly within 30 days of delivery, we provide a free refill — no refund needed. Just contact us with your order ID.
Need Help with a Refund?
Our support team is available 24/7. We’ll resolve your issue within a few hours.